You can cancel your contract at any time up to 14 days after the day of purchase.  If item is delivered and not required purchaser will pay for return postage.  Should you receive a damaged item we will provide a full refund including our basic cost of delivery. Should the purchaser chose to return the item then they are to ensure goods are adequately packed. We will deduct an amount from the reimbursement if you have handled the goods beyond what is necessary to establish their nature, characteristics and function.


Faulty Goods

If there is a problem with the goods, please contact us.  We will deal with the matter in accordance with your legal rights.
Smileswoodcraft Ltd
Unit 1/2/3 Lower Bassett Down Estate
Hay Lane, Swindon
Wilts SN4 9QP
Tel: 01793 814582